@import url("https://fonts.googleapis.com/css2?family=Fraunces:opsz,wght@9..144,400;9..144,500;9..144,600;9..144,700&family=Inter:wght@400;500;600;700&display=swap");:root{--bg:#f6f4ef;--surface:#fff;--ink:#1b211d;--ink-soft:#626b65;--ink-faint:#9aa29c;--accent:#2f6f5a;--accent-dark:#234f40;--accent-soft:#e4eee9;--gold:#b8873a;--gold-soft:#f5ebd8;--border:#e1dcce;--danger:#ae4a34;--danger-soft:#f5e4df;--radius-sm:6px;--radius-md:10px;--font-display:"Fraunces",serif;--font-body:"Inter",-apple-system,sans-serif}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg);color:var(--ink);font-family:var(--font-body);-webkit-font-smoothing:antialiased}a{color:inherit}.auth-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}.auth-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:36px 32px;width:100%;max-width:380px}.auth-brand{font-family:var(--font-display);font-size:24px;font-weight:600;margin-bottom:2px}.auth-tag{color:var(--ink-soft);font-size:13.5px;margin-bottom:26px}.auth-error{background:var(--danger-soft);color:var(--danger);font-size:13px;padding:9px 12px;border-radius:var(--radius-sm);margin-bottom:14px}.auth-note{font-size:12.5px;color:var(--ink-faint);margin-top:18px;line-height:1.5}.app{display:flex;min-height:100vh}.sidebar{width:230px;flex-shrink:0;background:var(--accent-dark);color:#efede4;display:flex;flex-direction:column;padding:28px 18px}.brand{padding:0 6px 26px;border-bottom:1px solid hsla(49,26%,92%,.14);margin-bottom:18px}.brand-name{font-family:var(--font-display);font-size:22px;font-weight:600;line-height:1.15;color:#fff}.brand-tag{font-size:12px;color:#b9cfc5;margin-top:4px}nav{display:flex;flex-direction:column;gap:2px;flex:1 1}.nav-item{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:var(--radius-sm);color:#d6e4dc;font-size:14px;font-weight:500;cursor:pointer;border:none;background:none;text-align:left;width:100%;font-family:var(--font-body)}.nav-item svg{width:17px;height:17px;flex-shrink:0;opacity:.85}.nav-item:hover{background:hsla(0,0%,100%,.06)}.nav-item.active{background:var(--accent);color:#fff}.nav-item.active svg{opacity:1}.sidebar-user{font-size:12.5px;color:#b9cfc5;padding:14px 12px 0;border-top:1px solid hsla(49,26%,92%,.14);margin-top:14px;line-height:1.5}.sidebar-user .role-badge{display:inline-block;margin-top:4px;padding:2px 9px;border-radius:20px;font-size:11px;font-weight:600;background:hsla(0,0%,100%,.14);color:#fff}.sidebar-logout{margin-top:10px;background:none;border:1px solid hsla(49,26%,92%,.25);color:#efede4;font-size:12.5px;padding:7px 10px;border-radius:6px;cursor:pointer;width:100%;font-family:var(--font-body)}.sidebar-logout:hover{background:hsla(0,0%,100%,.08)}.main{flex:1 1;min-width:0;padding:34px 40px 60px}.topbar{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:28px;gap:16px;flex-wrap:wrap}.topbar h1{font-family:var(--font-display);font-size:28px;font-weight:600;margin:0 0 4px}.topbar p{margin:0;color:var(--ink-soft);font-size:14px}.btn{display:inline-flex;align-items:center;gap:7px;padding:10px 16px;border-radius:var(--radius-sm);font-size:13.5px;font-weight:600;cursor:pointer;border:1px solid transparent;font-family:var(--font-body);white-space:nowrap}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover{background:var(--accent-dark)}.btn-ghost{background:transparent;color:var(--ink-soft);border-color:var(--border)}.btn-ghost:hover{border-color:var(--ink-faint);color:var(--ink)}.btn-sm{padding:5px 10px;font-size:12.5px;border-radius:5px}.btn[disabled]{opacity:.5;cursor:not-allowed}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));grid-gap:14px;gap:14px;margin-bottom:26px}.kpi-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:18px 20px}.kpi-label{font-size:12.5px;color:var(--ink-soft);margin-bottom:8px}.kpi-value{font-family:var(--font-display);font-size:26px;font-weight:600}.kpi-value.accent{color:var(--accent)}.kpi-value.gold{color:var(--gold)}.chart-grid{display:grid;grid-template-columns:1.3fr 1fr;grid-gap:16px;gap:16px;margin-bottom:16px}@media (max-width:900px){.chart-grid{grid-template-columns:1fr}.main{padding:24px 18px 50px}.app{flex-direction:column}.sidebar{width:100%}}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:20px}.panel h3{margin:0 0 14px;font-size:14.5px;font-weight:600}.panel-empty{color:var(--ink-faint);font-size:13px;padding:30px 0;text-align:center}.filter-row{display:flex;gap:10px;margin-bottom:16px;flex-wrap:wrap;align-items:center}.filter-row input[type=text],.filter-row select{font-family:var(--font-body);padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:13.5px;background:var(--surface);color:var(--ink)}.filter-row input[type=text]{min-width:200px}.table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:13.5px}thead th{text-align:left;padding:11px 16px;font-weight:600;color:var(--ink-soft);font-size:12px;background:var(--bg);white-space:nowrap}tbody td,thead th{border-bottom:1px solid var(--border)}tbody td{padding:12px 16px;vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:#faf9f5}.cell-strong{font-weight:600}.cell-soft{color:var(--ink-soft);font-size:12.5px}.row-actions{display:flex;gap:6px}.icon-btn{background:none;border:1px solid var(--border);border-radius:5px;width:28px;height:28px;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;color:var(--ink-soft)}.icon-btn:hover{border-color:var(--ink-faint);color:var(--ink)}.badge{display:inline-block;padding:3px 10px;border-radius:20px;font-size:11.5px;font-weight:600;white-space:nowrap}.badge-green{background:var(--accent-soft);color:var(--accent-dark)}.badge-gold{background:var(--gold-soft);color:#8a651f}.badge-grey{background:#edebe3;color:var(--ink-soft)}.badge-red{background:var(--danger-soft);color:var(--danger)}.empty-state{padding:50px 20px;text-align:center;color:var(--ink-soft)}.empty-state .big{font-family:var(--font-display);font-size:18px;color:var(--ink);margin-bottom:6px}.overlay{position:fixed;inset:0;background:rgba(27,33,29,.45);display:flex;align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto;z-index:50}.modal{background:var(--surface);border-radius:var(--radius-md);width:100%;max-width:460px;padding:26px 26px 22px}.modal h3{margin:0 0 18px;font-family:var(--font-display);font-size:19px;font-weight:600}.field{margin-bottom:14px}.field label{display:block;font-size:12.5px;font-weight:600;color:var(--ink-soft);margin-bottom:6px}.field input,.field select,.field textarea{width:100%;padding:9px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);font-family:var(--font-body);font-size:13.5px;color:var(--ink);background:var(--surface)}.field textarea{resize:vertical;min-height:60px}.field-row{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}.field-hint{font-size:12px;color:var(--ink-faint);margin-top:-8px;margin-bottom:14px}.toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 18px;border-radius:8px;font-size:13px;opacity:0;pointer-events:none;transition:opacity .25s;z-index:100}.toast.show{opacity:1}.agent-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));grid-gap:14px;gap:14px}.agent-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:18px}.agent-name{font-weight:600;font-size:15px;margin-bottom:2px}.agent-phone{font-size:12.5px;color:var(--ink-soft);margin-bottom:14px}.agent-stats{display:flex;justify-content:space-between;border-top:1px solid var(--border);padding-top:12px}.agent-stat-label{font-size:11px;color:var(--ink-faint)}.agent-stat-value{font-family:var(--font-display);font-size:17px;font-weight:600;color:var(--accent)}.full-loading{min-height:100vh;display:flex;align-items:center;justify-content:center;color:var(--ink-soft);font-size:14px}